What Information Do We Gather and What Do We Do With It?
When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata, and other details about these elements, change states, and other user actions.
Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current site and products and to develop new products. We use personal information collected through our site as described below and described elsewhere in this Policy to:
Facilitate the creation of and securing of your Account on our network;
Identify you as a user in our system;
Improve our products, site, and how we operate our business;
Understand and enhance the user experience of our site and products;
Provide and deliver the products and services you request;
Respond to your comments or questions and for our Support team to provide service;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Communicate with you about promotions, upcoming events and news about products and services offered by Receptra and our selected partners, and for other marketing purposes of Receptra;
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. To learn more about your California privacy rights, visit this page.
How do you get my consent?
By executing a transaction, and any time you provide us with personal information for the purpose of completing a transaction, placing an order, arranging for a delivery or return of a purchase you consent to us collecting and using your information as described herein. Your credit card information is handled in a unique and specific way, as discussed in Section 5 below).
How do I withdraw my consent?
You may withdraw your consent for us to use your personal information and from receiving email communications by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at email@example.com.
If you are a California resident, the California Consumer Privacy Act of 2018 (the “CCPA”) provides California residents with certain rights as to personal information maintained by businesses subject to the statute. Those rights include the following:
The right to request disclosure of personal information, including the categories of personal information collected, the source of the personal information, any use made of the personal information, and, if personal information was disclosed or sold to third parties, the categories of such personal information and the categories of third parties to whom such information was disclosed or sold. The right to request a copy of the specific personal information collected about the requesting individual during the 12 months before the request; The right to request that personal information not be sold to third parties; and The right not to be discriminated on the basis of having asserted privacy rights.
California residents may make a request for their personal information to any business subject to the CCPA twice within a twelve-month period. The responding business will need to obtain information from the requesting party so that it can verify their identity. The business must respond within forty-five (45) days of receiving a request for personal information. If you would like to exercise these rights, please fill in the requested information on the Personal Information Rights of California Consumers form below. You may alternatively contact us at the following toll-free number: 1-833-223-5434.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us firstname.lastname@example.org and indicate on the subject line, “Privacy Compliance,” or by mailing us at Receptra Naturals 1811 Upham Street, Unit 7, Broomfield, CO 80020, Attention: Privacy Compliance.
In addition, European residents who believe any concerns regarding their Data have not been adequately addressed by us may lodge a complaint with the supervisory authority of their particular Member State, as defined under GDPR Chapter 6.
Sharing Personal Information
We do not share your personal information with third parties without your consent other than with the following exceptions:
Lawful Requests. We provide customer information when required by law or to respond to lawful requests by law enforcement and other government agencies. We agree to notify you at the address you have given us if we have received a lawful request for your information;
Protection of Rights and Property. We provide customer information when required by law or to respond to lawful requests by law enforcement and other government agencies. We agree to notify you at the address you have given us if we have received a lawful request for your information;
Emergency. In an emergency, including to protect the personal safety of any person; and
Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets including but not limited to merger, acquisition, refinancing through outside investment, divestiture or dissolution. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, including its business and assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.
Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
Our Policy does not cover any third-party services. To learn about those third parties' privacy practices, please read their privacy policies.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us as follows:
Via our website: please send us an electronic message through our website here.
Email us at email@example.com
Write to us at Receptra Naturals 11811 Upham Street, Unit 7, Broomfield, CO 80020.